This was a huge expense for us and we are very disappointed with the quality and reliability. Paid $110 for a technician to do a visit where he asked to borrow a hair dryer to help defrost the refrigerator. I purchased a Samsung Side by Side Refrigerator Model RS263 in Feb 2012 and began having a coil freezing problem in Nov 2014. The machine growls and makes several different noises frequently. We would also like to be involved in this class-action suit. Nearly five years after spending $2,850 on a Samsung refrigerator, ... and several other Samsung models, are the subject of a class action lawsuit. I am having the same problem with my rs265tdrs. This is just awful. A class action lawsuit has been filed against LG Electronics alleging a defect is causing some of its fridges to stop cooling. I have just been waiting for it to freeze up and then defrosting it over and over. Enter your email address to be the first to know: Dena Roslan consulted the troubleshooting guide in the user manual, watched a YouTube video and followed the instructions, which told her to remove the icebox, dislodge the chunks of ice and empty the tray. We asked NSI how that could happen, and the representative told Bamboozled that NSI already authorized a replacement and the call was to “work out the replacement exchange.”. Original Post: I have one of the lemon refrigerators made by Samsung and would like to be able to file a claim. Sort: Recent. So in August, another service call brought another technician. It seemed I had to jump through so many hoops and call so many places just to get someone to come service it. I live in a gated community so when the gate called I decided to go out to the driveway to meet the technician. I said the same thing to them, why did you sell a Another call to NSI, and another repairman came in January 2019. Notify me of follow-up comments by email. Reach Karin Price Mueller at Bamboozled@NJAdvanceMedia.com. I am experiencing the same problem with Model RF4287HAWP, purchased in September of 2012. Our Refrigerator is model number RF217ACBP. Now I have been told I have no other choice, so I am going to write the President or CEO of the appliance section when I finally get his or her name. The next day, Roslan got an email from Samsung, offering a full refund on the unit. LocationBot 4.0 | GitHub (Coming Soon) | Statistics | Report Issues. It started cooling better for about a week but now it has started all over again. Attorneys Taking Action is investigating claims for a class action lawsuit against Samsung Electronics America Inc. for allegedly selling refrigerators with defective ice makers. We purchased the black French door style a year ago. We have had several problem with ice maker freezing up and now we are having a problem with ice forming under the crisper drawers. Next post: Olympus Stylus Class Action Lawsuit Complaint Over Olympus Stylus 1030 SW & 850 SW Cameras Waterproof & Shockproof Capabilities, Previous post: Audi A4 & Volkswagen VW Passat Class Action Settlement Of Class Action Lawsuit Over 1.8 Liter Turbo Engine Oil Sludge, Class Action Lawyers and Class Action Attorneys. I have been inconvenienced too many times now and I don’t feel its fair to ding me $500 for their problem. We were so happy when we got this fridge and now this! “Unfortunately, over the next several months, we routinely repeated these same steps numerous times,” Roslan said. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. I have a RS2530B and that gave me the same problems. Apparently it freezes over, Samsung would not cover repairs or service call. My Samsung RF266ABBP freezing up problems every month. The icemaker died a few years ago after only working properly for a few years. Please support local journalism. I am disgusted with Samsung. A Samsung refrigerator class action lawsuit alleging the ice makers on certain models leak has been ordered to mediation by a federal court judge. Have not called for service because of course it started after warranty expired! Issue 117: How to Claim Your Piece of the Huuuge Casino Settlement November 19, 2020 — Issue #117 . Then you will see all of the ice. No repair people can agree on what will actually fix it… thaw it out, throw parts at it and hope. How do I go about doing this? The mediation was scheduled to … It had a leak. Follow her on Twitter @KPMueller. He replaced a tube for the icemaker, and it seemed to work. More than 1.5 million consumers may be eligible for a payout. But starts up again when you close the doors. In 3/2014 we bought a Samsung counter depth refrigerator RF197ACRS from Florida Builder Appliances. Title: How do I file a claim in the Samsung refrigerator class action lawsuit? I just bought a bag of ice and put it in the ice bucket. Fan noise problem. Metformin Class Action Lawsuit Complaint Filed In New Jersey Federal Court Over Alleged NDMA Impurity. The Samsung refrigerator class action lawsuit complaint reportedly alleges that certain Samsung French door, side-by-side and bottom freezer refrigerators (model numbers RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW) the refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back … Folks you don’t have to be an engineer to understand that this is what we use to call a “kluge” in my business. The first technician came to the home in November. https://www.classaction.org/samsung-refrigerator-ice-maker-lawsuit Our model is RF28HDEDBSR. Since it is not under warranty they can send someone out for a fee. Same problem as everyone else, water under the crisper drawer, I did have someone come out and repair it but my ice maker continues to freeze and it can’t always make ice. How do I get in on the class action? So Roslan called the technician, who said he did send the report and he would send it again. I have a super fancy Samsung smart kitchen, including the fridge with the screen. To us this was a sign that if the person in charge of applying these stickers had no pride in the job they were hired to do. “The technician went through the usual regimen and replaced another part, but couldn’t promise it would work.”. Water leaks, ice buildups in the fridge, freezer won’t maintain temperature, ice maker doesn’t work. Nearly five years after spending $2,850 on a Samsung refrigerator, and another $180 on an extended warranty from NSI Protection Plus, Dena and Chris Roslan still don’t have a fully operational appliance. Now, our refrigerator is making grinding noises and it’s obvious there is a fan problem as it stops once the fan stops. Samsung claimed never heard any problem. I hope the class action is restarted, pushed, Samsung needs to recall and fix. The coils freezing over has happened twice. Please replace our refrigerator. I then removed the cover to see if there was something obviously affecting the proper function. The ice maker on the fridge keeps freezing! Crystal Jones, of Palm Bay, said she bought her brand-new Samsung dark gray stainless steel four-door refrigerator last February. The coil had to be replaced within the first 3 months. Looked on here and found this site and wow! Model RF24FSEDBSR AA06. If we all boycot Lowe’s maybe Samsung will correct all the problem’s we as consumers are having. If we turn off the ice maker than there is no water. How can a company sell such a low end lousy product? If Samsung was, NSI would rescind the credit, Roslan said he was told. I, too, would like to be included in the class action lawsuit against Samsung. Worst Refrigerator Freezer we’ve ever had/seen/known of. They never admit to anything and say they have never heard of whatever you are complaining about. We would like to be included in lawsuit. We’ve had to defrost our too! So our expensive 3000 plus fridge can last another year? How does Samsung get away with selling this junk? Samsung needs to admit that they designed a low quality product and do whats best for their customers. I know I am not alone in this issue as I've seen numerous post about this same issue. Hundreds of Central Florida families say they are fed up with their Samsung refrigerators and despite all the problems, there is no recall insight. (Case No. This fridge has a serious defect. A class-action lawsuit filed in Virginia by consumers who claim their Samsung refrigerators have defects with their ice makers has been ordered to mediation. Model RF268ABRS is a total lemon. This one said the fridge was irreparable and NSI should replace the unit, Roslan said. I own a refrigerator model #RF263BEAESG ice maker freezes solid We’ve had problems from the very beginning where the ice would freeze up to the point where we could not open the dispenser to clear it out. The comments above outline our problems, so no need to review that. The reason the noise stops when u open the fridge is because the fan stops working. Paid $1350 for this piece of junk. We want to be a part of this lawsuit. Samsung referred me to a local repair shop as the warranty had expired. To open the vegetable door or freezer door or ice maker takes full strength to the point of almost breaking something to get open. i have a samsung rs263tdbp refrigerator, that no longer cools, freezer works fine. The icemaker would always fail again. He said just defrost it for 3 days and keep items away from a certain area in the freezer and it should be ok.They should be paying for them to be fixed not me. The technician was very reserved and would not offer much information. i’d like to be included in a lawsuit. We have lost all contents in the freezer twice due to the freezing issue in the back of fridge. They won’t fix it. We know that a class action lawsuit against Samsung doesn't fall into the category of a recall but in our minds this is a recall pushed into being by the people who owned this product.The lawsuit covers Samsung models from their side by side, French door and bottom freezer lines that have problems with the coils freezing over causing the refrigerator to stop working.Click here to learn more about the Samsung Refrigerators Class Action Lawsuit This design problem has not been acknowledged by Samsung and they have been less than helpful regarding questions and resolution. I have to defrost the refrigerator causing a huge mess, and ruining food. This needs to stop. So upset, my beautiful French door Samsung, purchased at Lowes less than 2 years has had many service calls, and today I was informed the coils are frozen solid, no air is circulating, and there is nothing they can do! The bottom ice maker has failed multiple times and the design of it is an colossal failure. Please Add me to the class action lawsuit. Dismal excuse for even a cheap refrigerator, much less one that costs this much. 18-cv-62111, S. D. Just have to research and find out how do that, any suggestions, please? What: The case has to do with an alleged defect causing the refrigerator coils to freeze and in turn stops the refrigerator from cooling. It is 3 years old and we have spent time on repeat service visits only for it to happen over and over. This went on for three years. The refrigerator is a piece of junk. How may we be added to the class action lawsuit & Settlement? 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